Unlimited Incident Support

A year of unlimited support for your business, with no per-incident charges.

The plan for teams who would rather stop counting tickets. Everything for a year: the recurring small problems, the occasional serious one, and the questions that are too minor to feel worth a call but slow people down anyway.

Because we see your systems continuously rather than once in a crisis, we spot the failures that repeat and fix the cause instead of the symptom.

What is included

• Unlimited support incidents for twelve months
• Remote, in store and on-site cover
• Priority queue ahead of pay-per-incident work
• Proactive checks on updates, backups and security
• A named team that already knows your setup

Annual plan. Fair-use applies to genuine support work; it does not cover new project builds, which we quote separately.